General Terms and Conditions
These are the terms and conditions for the Arthur’s Breakfast Box webshop.
Are there issues that are not clear? Contact us at firstname.lastname@example.org.
Belgium €6, free shipping from €60
When the subscription is renewed, the amount will automatically go out of your account. You can stop or pause the subscription at any time through your account page or at email@example.com. Chargebacks will not be accepted if the order is already in order or has already been delivered. If you request a chargeback via SEPA without submitting an official complaint, you will be charged for the initial order plus the €7.50 chargeback fee within 5 business days of notification of chargeback. If the amount is not refunded on time, we will charge a 10% administrative fee. Have questions? If so, contact us at firstname.lastname@example.org.
Belgium: order before 10 pm and you will receive your package the next working day (Monday – Friday). If you order on the weekend (Friday-Saturday-Sunday), you will receive your package on Tuesday. Not valid for the Christmas Box. The Christmas Box is shipped separately and has a delivery time of approximately 3-5 business days. Since December is the busiest month for packages, we recommend ordering early. Courier services often have some delays during peak days.
Netherlands: delivery within 2 working days after ordering. For Christmas Boxes, this is 3 to 5 business days.
For other countries within Europe it can take up to a maximum of 5 working days.
As a customer, you have the right to return products up to 14 days after receiving the order. We ask that you forward your complaint to us within 2 weeks at email@example.com. If the product is unopened and not damaged, we will take it back. We have the right to refuse a refund if we suspect products have been opened or damage has been done by a third person.
This page was last modified on 22/11/2022.
We are aware that you place your trust in us. We therefore consider it our responsibility to protect your privacy. On this page we will let you know what information we collect when you use our website, why we collect this information and how we use it to improve your user experience. This way you understand exactly how we work.
Arthur & The Sisters respects the privacy of all users of its site and ensures that the personal information you provide to us is treated confidentially.
Use of our services
When you sign up for one of our services or buy products on our webshop, we ask you to provide personal data. This data is used to perform the service and ship the products correctly. The data is stored on Arthur & The Sisters’ own secure servers or those of a third party. We will not combine this data with any other personal data we may have.
When you mail or send other messages to us, we may retain those messages.
Sometimes we will ask you for your personal information relevant to the situation at hand. This allows us to process your inquiries and respond to your requests. Data is stored on Arthur & The Sisters’ own secure servers or those of a third party. We will not combine this data with any other personal data we may have.
We collect data for research purposes to better understand our customers so we can tailor our services accordingly.
This website uses “cookies” to help the website analyze how users use the site. The information generated by the cookie about your use of the website may be transferred to Arthur & The Sisters ‘s own secure servers or those of a third party. We use this information to track how you use the website, to compile reports on website activity and to offer other services related to website activity and internet usage.
This privacy statement is tailored to the use of and features on this site. Any updates and/or changes to this site, may result in changes to this privacy statement.
It is therefore advisable to consult this privacy statement regularly.
Choices for personal data
We offer all visitors the opportunity to view, change, or delete any personal information currently provided to us.
Customize/unsubscribe service newsletter
At the bottom of each mailing you will find the option to update your information or to unsubscribe.
If you would like to update your information or have yourself removed from our files, please contact us. See contact information below.
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Questions and Feedback
HeBe Belgium sprl
Toekomstlaan 18, 9160 Lokeren
Products we offer: artisan granolas, breakfast cereals, oatmeal, snacks, toppings and baking kits. Read more about it on the relevant pages.
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